What Types Of Payments Do You Accept? TOP
Once you have completed shopping on our site, you will have the option to pay with PayPal or Money Order. When you select PayPal, you will be directed to their website to pay for your order.
Purchases processed with a credit card or instant transfer will be processed quickly. PayPal allows us to accept all major credit cards. Purchases processed with an e-check take serveral days to clear. If paying by e-check, please be aware that your merchandise will not ship until PayPal has informed us that the funds have cleared from you banking institution.
Please be sure to click on "RETURN to MERCHANT" after you have submitted your secure payment with PayPal, otherwise your order will not be complete.
We believe that paypal is one of the most securest ways to pay for your online purchases. Our company will never see your banking or credit card information when you pay through PayPal. To read more about PayPal's state-of-the-art security technology, please click here.
If you have selected to submit your payment with a Money Order, you will receive our mailing address and any further instruction upon checkout.
NO PERSONAL CHECKS PLEASE. If you mail a personal check for your order, it will be returned to you and your order will be cancelled.
I Don't Have A PayPal Account. Can I Still Place An Order? TOP
Certainly! You don't need to have a PayPal account to submit your secure Credit Card payment through PayPal. When you arrive at PayPal's site, simply click on the option that states “Don’t have a PayPal account? No problem, continue checkout.” Follow the steps and enter your payment information. When you have completed with PayPal, be sure to click on the link marked "RETURN to MERCHANT".
How Secure Is My Information When I Order From Your Site? TOP
Our checkout uses 128-bit Secured Socket Layer (SSL) technology to ensure the security of your on-line purchase. This website takes every precaution to protect our users' information. When users submit sensitive information via the website that information is encrypted and protected.
We value our customers and their privacy. Click here to view our Privacy Policy. Any personal information collected on this site will be kept strictly confidential and used only to ensure efficient processing of your order. We will not sell, rent, or loan any personal identifiable information to any third party, including email addresses. Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to.
How Are Shipping Charges Applied To My Order? TOP
Our site is linked to receive shipping calculations from the USPS. Shipping for all orders is calculated by the weight of each product added to your cart. Delivery confirmation is required and precalculated into every order that requires First Class mail.
You may view your shipping charges at any time. When you view your cart, simply click on the link to calculate shipping Enter your zip code into the appropriate field (domestic orders or Canada). Then click to calculate. Everytime you add a new item to your cart and you want to check your shipping charges, you will need to repeat the above steps.
What Method Of Shipping Do You Use? TOP
We utilize the United States Postal Service for our shipping needs. Items are shipped either First Class mail or Priority Mail based on the combined weight of your selected merchandise. If you require an alternate method of shipping, please contact us and we will do our best to make those arrangements for you.
Do You Charge Sales Tax? TOP
Yes. Pennsylvannia residents will be charged a 6% sales tax upon checkout.
When Can I Expect To Receive My Order? TOP
All orders placed from our website are shipped within 3 days of receiving cleared payment. If you live in the Wilkes Barre area and would like to pick up your order, please contact us.
How do I make a Return or Exchange? TOP
Your satisfaction in your purchase is our priority. If for some reason you are unhappy with your merchandise, or you've received a defective product, please contact us immediately so that we can resolve the problem.
What If My Item(s) Are On Back Order? TOP
Back orders may occur from time to time. Although our store is always stocked with goodies, we are not just serving our online customers, but also our local customers too. An item that is in high demand may be popular both online and instore. If an item should be "out of stock", we will notify you immediately. Most back ordered items can be ordered and back in stock within 3-5 days. You will have the option to cancel your order or wait for the product to come in.
Do You Ship Internationally? TOP
We accept International orders from CANADA only.
Do You Have Calling Hours? TOP
We are happy to announce that our "on location" storefront is up and operational. Our store is located at 128 North Main Street, Shavertown, PA 18708.
